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CITY OF BARTLETTCOMMUNITY DASHBOARD |
Status Indicators for Most Recently Reported Results: On Target | Caution | Below Plan | No Information
| Actual | Target | Results for |
Goal:
Construct an employee training program to boost engagement, expand knowledge, and foster innovation in the workplace.
| 2,448 | 1,750 | 2025 |
Definition
The City of Bartlett values every employee and is actively interested in their success. Research confirms that a quality employee training program will increase career longevity, reduce on-the-job injuries, and enhance community interaction. Consequently, the City of Bartlett is committed to producing a training and development program that will enrich employee engagement, increase job satisfaction and morale, and subsequently improve productivity.
Analysis
The Human Resource Department's primary objective for this initiative was to increase citywide employee training by 10%, while specifically focusing on strengthening communication and improving service delivery.
Key Results:
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Each department implemented its own training model, finishing just below the 10% target.
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Human Resources launched a citywide initiative to enhance communication with citizens, colleagues, and supervisors/team members, augmenting each department's efforts.
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Delivered 1,000 hours of training built around the ALERT framework: Acknowledge, Learn, Empathize, Resolve, Thank.
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Total training hours reached 2,448, exceeding the original goal by nearly 40%.
The impact of this initiative not only surpassed the training target but also equipped staff with practical tools to improve interactions across the community and within the organization.
