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Status Indicators for Most Recently Reported Results: On Target | Caution | Below Plan | No Information

Satisfaction with City Services - Community Survey Score
Actual Target Results for

Goal:

Maintain a community satisfaction rate above 90%

87.00% 90.00% 2025

Definition

Percent of respondents indicating somewhat satisfied/very satisfied with city services based on the City's annual community survey.

Analysis

The City of Bartlett recently obtained community input through a survey compiled by the University of Memphis. In 2023, city services received an 87% satisfaction score, falling just short of the City’s established benchmark of 90%. These results will help identify opportunities for improvement as the City continues strengthening service delivery. To measure progress over time, the survey will be re‑administered in 2026 to reassess community perceptions of City services.

CONTACT INFORMATION
City of Bartlett
6400 Stage Road
Bartlett, TN 38134
Debbie Gelineau
[email protected]